Is CHL Insurance Solutions an insurance company?
No, CHL Insurance Solutions is not an insurance company. We are a licensed insurance agency, which means we do not underwrite or issue insurance policies. We can help you figure out what benefits are most important, provide plan advice, explain your coverage options, and assist you with the entire enrollment process.
How much do you charge?
We do not charge you any fees for our services. Our compensation comes directly from the insurance carrier you choose when you enroll in a plan. This means you get our guidance, personalized advice, and assistance with enrollment at no cost to you.
Do you only offer plans from only one insurance carrier?
We offer health insurance plans from a variety of reputable insurance carriers, giving us the flexibility to compare options and help you find a plan that fits your needs and budget.
Can I expect support after enrollment?
While our support for you doesn't stop after you've enrolled, there are some important limitations to what we can do, which are outside of our control. Due to federal HIPAA regulations, insurance carriers are legally not allowed to share your protected health information with us without your explicit permission. For example, they will not share details about billing, or claim denials. For these and other sensitive issues, we generally advise contacting your insurance carrier's Customer Service directly. This ensures you get a quicker and more detailed resolution to your questions. We are here to assist with enrollment support, administrative tasks, and to advise you each year during open enrollment to make sure your plan continues to be the best fit for you.
